Philippine EDS Techno-Service, Inc.
Philippine EDS Techno-Service, Inc.
desknet’s NEO saves time and makes our work more efficient, in terms of managing and recording official documents, as well as preforming room reservations.
After our meeting with NEOJAPAN REP OFFICE, we became more interested in other functions of the desknet’s NEO’s latest version such as the Workflow and AppSuite. We can see potential use of these two functions to incorporate various company forms to minimize our paper documents and possibly eliminate the need for it. For example, visitors will not need to fill in forms for each visit in our office. With desknet NEO, we can have them input their information on a tablet, and the approval can be quickly routed using the workflow.
Official Document Management
Official Document Management
Before using desknet’s NEO, PET was using a network shared folder. Since the shared folder it is readily available to everyone, various types of documents are stored in different locations inside our file server. Such document kept in PET file server was ISO Forms, Official documents, Policies, Procedure and Manuals. It was hard for new employees to locate these documents because it was not centralized and properly controlled.
Room Reservation
Previously we handled our room reservation using an excel file. However, we encountered many problems using this method, the example of the problems was:
- Duplicated room reservation
- Booking conflict between who made the reservation first
- Deleting other members reservation
- Complaints of user accessing the excel file (Room Reservation excel) but was open for a long time by other users
- Actual file (Room reservation excel) was accidentally deleted
Official Document Management & Room Reservations improvements
Document Management improvement
After installing desknet’s NEO, managing and maintaining updates for these official documents (Company Policy, ISO forms, Procedures, Manuals & HR-related documents) are now easy and can be properly controlled. Now documents that were updated can be shared as a link to PET members for their awareness.
PET has been using desknet Neo for the last 6 years, and since that time we have not encountered any major problems while using the Document Management function.
Room Reservations improvements
With the Facility Reservation function of desknet Neo, we can now easily find available free time for our meeting rooms. This function is very useful to PET members, we can also make advance room reservations to make sure our meeting with our counterpart is fixed based on their plan.
Document Management
PET has been using desknet Neo for the last 6 years, and since that time we have not encountered any major problems while using the Document Management function.
desknet’s NEO saves time and makes our work more efficient, in terms of managing and recording official documents, as well as preforming room reservations.
For the future
For the future we are looking at a more efficient data collection for PET visitors & customers (i.e. visitor information form and visitor picture) data can be stored directly in electronic form and stored for a long time. No more space is needed to store paper documents.
