Mikuni Terminals Mechatronics Corporation
Company Overview
Mikuni Terminals Mechatronics Philippines Corporation (MTMP) is a Japanese-owned manufacturing company based in the Subic Bay Freeport Zone. MTMP specializes in the manufacture of parts and assembly of MCs (Module Components), cartridges, card readers, and other mechanical and electrical products. The company produces high-quality, precision-engineered products while maintaining internationally recognized quality and environmental management standards. Through continuous improvement and manufacturing excellence, MTMP delivers reliable products to customers.
Before Implementing desknet’s NEO
Before implementing desknet’s NEO, MTMP relied on paper-based processes for approvals and internal coordination. Employees had to manually route documents and personally seek out approvers for signatures, often resulting in delays—particularly when managers were attending meetings or traveling on business.
Tracking document status was also challenging, as requestors had limited visibility into where documents were in the approval process. The physical distance between requestors and approvers further contributed to inefficiencies, consuming valuable time and slowing day-to-day operations.
Implementation
To address these challenges, MTMP implemented desknet’s NEO to digitize its internal approval workflows and improve collaboration across departments. By replacing manual, paper-based processes with electronic workflows, employees can submit requests, monitor approval progress, and receive approvals regardless of the approver’s location.
Managers can now review and approve requests remotely, significantly reducing turnaround time and eliminating the need to physically chase signatures.
Since Adopting desknet’s NEO
Since adopting desknet’s NEO, MTMP has experienced significant improvements in operational efficiency, communication, and workplace collaboration.
Faster Approval Processes
The Workflow feature has streamlined document routing and approvals by replacing manual signatures with electronic approvals. Managers can review and approve requests even while on business trips, greatly reducing processing time and improving responsiveness.
Improved Scheduling and Resource Management
One of the most impactful features for MTMP has been the Shared Calendar and Facility Reservation functions. The company uses these features to manage meeting rooms, company vehicles, and driver schedules through a centralized calendar. This enables employees to:
- Easily check the availability of meeting rooms, vehicles, and drivers.
- Avoid scheduling conflicts and overlapping reservations.
- Coordinate meetings more efficiently by automatically notifying participants through the shared calendar.
As a result, scheduling has become more organized, transparent, and efficient across the organization.
Better Internal Collaboration
With schedules, meetings, and resources synchronized on a single platform, employees no longer rely on lengthy announcements or manual coordination. Team members receive notifications when they are included in meetings or activities, making communication faster, more convenient, and more efficient.
Why desknet’s NEO
MTMP sought a solution that could modernize its approval processes and enable faster, more efficient collaboration across the organization. The company’s primary requirement was an online approval system that would eliminate the delays associated with paper-based routing while allowing managers to review and approve requests remotely.
After evaluating available solutions and attending a seminar introducing desknet’s NEO, MTMP found that the platform closely matched its operational requirements. Its robust workflow capabilities, ease of use, and ability to streamline internal communication were key factors in the company’s decision.
The recommendation and positive experience shared by members of the Japanese management team, who were already familiar with desknet’s NEO, further reinforced their confidence in adopting the platform.
Conclusion
Today, desknet’s NEO plays an important role in MTMP’s digital transformation by enabling faster approvals, improving collaboration, optimizing resource management, and supporting the company’s journey toward a more efficient and paperless workplace.
Looking Ahead
As part of its digital transformation initiatives, MTMP continues to expand its use of desknet’s NEO. The company is currently exploring the development of electronic forms to support a more paperless production environment and improve coordination with customers.
MTMP plans to create customized digital forms that better align with its production processes and operational requirements. The company also looks forward to working closely with NEOPhilippine Tech Inc. to further enhance these forms and maximize the capabilities of desknet’s NEO in support of its continuous improvement initiatives.
