Thai Suvarnabhumi Co., Ltd. (Head Office)

A leading laundromat franchise business provider chosen for its all-in-one, complete system—easy to use, uncomplicated, and supported by a local Thai development team.

Industry	บริการธุรกิจแฟรนไชส์
Established	2013
Deployment	Cloud
Team Size

Thai Suvarnabhumi Co., Ltd. is a leading provider of laundromat franchise businesses and vending machines. We operate professionally to create investment opportunities, deliver carefully selected, top-quality products, and pay attention to every customer need. We aim to enhance investment potential and elevate the laundry quality
for end users with complete wash-and-dry services under one roof, alongside 24-hour vending machine purchasing. Our commitment is to deliver value, ensure the fastest return on investment, and achieve sustainable success together.

Visit Website: https://www.drtigerld.com/

Challenges Before Implementation

Customer Data Management Issues

1. Scattered Data
Customer information was stored in multiple places such as Excel files, paper documents, LINE, Email, or phone logs making it difficult to track and utilize effectively.

2. Unsystematic Data
Lack of a standardized data structure, leading to missing contact numbers, purchase histories, or specific customer requirement details.

3. เข้าถึงข้อมูลได้ยาก
Retrieval of required information took a long time or required inquiring across multiple team members.

4. Delayed or Inaccurate Invoicing
Invoices were sometimes forgotten or issued on time, or contained amounts that did not match actual figures.

5. Outdated Payment Data
Unable to verify in real time which customers had paid or had outstanding balances due to lack of real-time updates.

Reasons for Selection

1. All-in-One Solution
Reduces complexity from using multiple separate systems by offering a single platform that covers all operations.

2. Easy to Use & Uncomplicated
Designed for immediate adoption even for non-tech-savvy users, backed by a support team ready to assist and provide guidance throughout usage.

3. Flexible & Customizable
Supports customization of workflows, forms, and processes to perfectly fit the unique operational needs of each organization.

4. Local Development and Support Teams
Local Thai development and support teams provide fast assistance and truly understand the requirements of Thai businesses.

Results & Post-Implementation Efficiency

1. Organized & Easily Accessible Customer Data
Centralizes all customer data in one place with complete details, reduces the risk of losing critical information, and enables real-time access from anywhere.

2. Accurate Invoicing and Payment Tracking
Issue invoices quickly and accurately matching actual amounts
Easily track payment statuses, helping reduce overdue payments

3. Enhanced Team Efficiency
Reduce redundant tasks and unnecessary steps
Improve team communication through a unified system
Enable precise, agile, and more professional business management

Features or Applications Currently in Use

Invoice

CRM